Amazon can lock your account if it finds any suspicious activity through the account. If your Amazon account is locked then there can be any doubtful activity happening through your account such as suddenly placing a huge amount of orders or canceling the orders on the regular basis. Or you are using the wrong information like the shipping address or phone number. To solve this issue you can contact Amazon through chat. Create any other Amazon account and go to your account. There you need to click on “Customer Service” > Something else > I need more help > Start chatting now and there explain your problem and submit your request.