Aavaz, it is a cloud-based contact center solutions designed for sales, marketing, and customer service teams. It provides features like automatic call distribution, IVR, call recording, and analytics to help BPOs manage their customer interactions more effectively. Aavaz also offers integration with popular CRM platforms, including Salesforce, Zoho, and HubSpot. The software's user-friendly interface and flexible pricing plans make it a popular choice for BPOs of different sizes and industries.